Acceptance of Terms

1. General Conditions

By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. These terms apply to all visitors, users, and others who access or use the service.

Eligibility

2. Use of Our Website

Our services are available only to individuals who are at least 18 years old. By using our services, you represent and warrant that you are at least 18 years old and that you agree to abide by all of the terms and conditions of this agreement.

Your Privacy

3. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

Use of Our Website

4. Use of Provided Email

When you provide your email address on our website, we use it to deliver the requested content (downloadable material, products, services, etc.) and to send you relevant updates and offers related to our products and services. We respect your privacy and will not share your email address with third parties without your consent. You can unsubscribe from our communications at any time through the support page.

Ownership of Content

5. Intellectual Property

The content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Free Spirit Self and is protected by copyright, trademark, and other intellectual property laws. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the content without express written permission from us.

Order Acceptance and Pricing

6. Purchases and Payments

We reserve the right to refuse any order you place with us. All prices are subject to change without notice. We strive to display accurate pricing information, but errors may occur. If we discover a pricing error, we will notify you and give you the option to reconfirm your order at the correct price or cancel it.

Policy on Refunds and Returns

7. Refunds and Returns

We strive to provide the highest quality products and services at Free Spirit Self. However, we understand that there may be circumstances where you may need to request a refund or return. Our Refund and Return Policy outlines the terms under which we accept returns and issue refunds for our products and services, including the Soul Compass and consulting services.

7.1. Products:

Material Errors or Defects:

• If any material error, defect, or other significant problem is found within our products, we will replace the defective product at no additional cost to you.
• This replacement policy is valid for 30 days from the date of purchase. Please contact our support team with proof of purchase and details of the defect to initiate a replacement request.

Dissatisfaction with Product:

• If you are not satisfied with your purchase, we must evaluate the reasons for your dissatisfaction.
• Since our products involve personalized services and digital content, refunds are not guaranteed if the service has already been rendered or the product has been delivered.
• If the purchase is canceled before the product is in the process of being made, you are eligible for a full refund, minus any already discounted taxes.
• Please contact our support team with your concerns, and we will work with you to resolve the issue to your satisfaction.

7.2. Services:

Consulting Services:

• If you are not satisfied with our consulting services, please reach out to our support team to discuss your concerns.
• Refunds for consulting services will be considered on a case-by-case basis, depending on the nature and extent of the service provided.
• If a material issue or error occurs during the service, we will work to address the problem and provide a satisfactory resolution, which may include a partial or full refund, or additional services at no extra charge.

Cancellation Policy:

• If you wish to cancel a consulting service appointment, please do so at least 24 hours in advance to avoid any cancellation fees.
• Cancellations made within 24 hours of the appointment may be subject to a cancellation fee, depending on the specific terms agreed upon at the time of booking.

7.3. How to Request a Refund or Replacement:

To request a refund, replacement, or to address any issues with our products or services, please contact our support team at the support page.

• Provide your proof of purchase, and a detailed description of the issue you are experiencing.
• Our team will review your request and respond within 3 business days with further instructions or a resolution.
• We value your satisfaction and are committed to providing the best possible experience with Free Spirit Self. Thank you for your understanding and cooperation.

• First check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• Next contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at the support page.

The Soul Compass is the first and only 100% personalized guide for self-development because it doesn’t simply categorize you in predefined groups. While its insights and tips are tailored, it is intended as a support tool and may not always be 100% accurate. Comparison claims are related to personality tests or other tools like astrology. All our products, including the “Awakening Your True Self” e-book and “My Soul Compass Journey”, are exclusively for personal use; duplication or misuse is strictly prohibited. Some of them may depend on user-provided data for accuracy. We are not responsible for insights derived from incomplete or inaccurate inputs. All our products and tools aim to support self-discovery but do not replace professional advice or guarantees of specific outcomes.

Our Liability

9. Limitation of Liability
In no event shall Free Spirit Self, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, lost profits, data, use, goodwill, or other intangible losses resulting from (i) your use or inability to use the service; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our services.

Applicable Law

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Free Spirit Self operates, without regard to its conflict of law provisions.

Modifications

11. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice before any new terms take effect. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

How to Contact Us

12. Contact Information

If you have any questions about these Terms, please contact us at the support page.